Honest, Straightforward, comfortable atmosphere. I felt very comfortable about asking any questions. I was not made to feel like any of my questions were silly. My overall feeling: This is a business I can trust! I brought my car in for an inspection - They inspected the car, wrote up their findings, outlining problems and defects. I was very impressed with the detailed explanations and they spent time with me making sure I understood everything. They were very thorough! Keep up the Good Work.