At Mansfield Motors we pride our selves on Customer Service. We go that extra step to put you, the customer, first. We can take the stress out of getting your car serviced by offering a free Pick Up and Delivery Service within the local area, Early Drop off, Late Pick up or you can make use of one of our loan cars.
Peace of mind. Your safety is our number one priority. If there is a chance that your car will let you down in any motoring situation, we will tell you. During every service we bring existing and developing problems to your attention so that you can decide if you want them repaired. Many other service centres won't inform you of every issue because it takes time, and the issues are generally not covered under the fixed price schedule. We take the time to provide important details, so that you can make informed choices.
You can get your Road Worthy and Safety Certificate from Mansfield Motors.
Safety certificates can only be issued by Approved Inspection Stations, of which we are one. Mansfield Motors is approved by Queensland Transport to conduct inspections and issue safety certificates. A Safety Certificate is a compulsory certification required if you are looking to sell, or transfer ownership of your vehicle. For more information about safety certificates refer to Queensland Transport.
While your car is being serviced, relax in our comfortable air conditioned lounge and enjoy some well deserved 'down time' or keep up with work while away from the office with wireless Internet access. We pride ourselves on our customer friendly environment.
Have you ever been to a car service centre where the staff are treated badly, and therefore take out their frustration on your car? At Mansfield Motors we value our staff and treat them with respect and care. In return, we have an enjoyable work environment. Our staff offer us dedication, loyalty and total pride in their work - which is good news for us, and good news for your car.
You are never herded in and out of our premises like a number and we don't bamboozle you with car jargon that only mechanics can understand! We offer you the helpful and friendly service that you deserve.
Your car will only be fitted with quality parts. There's no point getting your car serviced if the mechanic clutters your car with low-grade parts that can cause further problems. We use only the best quality parts for your car.
You are not restricted to our opening hours. We have an early drop off and late pick up procedure.
We understand that our opening and closing times are not suitable to everyone, so we can inform you about our early drop off and late pick up arrangements.
There are two systems in place to accommodate early and overnight drop off of your vehicle. We have the "Early Bird" system for when we are closed. Here's how it works: park your vehicle in our car park in front of our building. Remove all your valuables and lock your vehicle up. Write us a short note with your details -- most important is the best phone number to contact you with. Deposit the note & the key into the drop box in the front door. When we open we will call to confirm that we've received your vehicle and make sure we are on the same page about what you want us to do with it! We can be very busy in the mornings, so if you have not received a call about your Early Bird, be sure to check in around 9:30am or 10am to see what's up.
The other system is a little even easier: you can drop your car off any day prior to your appointment during business hours. All vehicles will be locked in overnight so you can be at ease. Of course, this option only works for people who don't need their vehicles in the evening. There is no additional storage fee for this service.