238 Newnham Rd, Mt Gravatt QLD 4122
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Here at Mansfield Motors we are always looking for ways to improve our services. An important part of this is getting your feedback on our performance and looking for ways to make improvements.
At Mansfield Motors we pride our selves on Customer Service. We go that extra step to put you, the customer, first. We can take the stress out of getting your car serviced by offering a free Pick Up and Delivery Service within the local area, Early Drop off, Late Pick up or you can make use of one of our loan cars.
We strive to become experts in our field, which sets us apart from the rest of the pack. As professional Motor Mechanics you can count on us to get the job done. Responding to customers promptly and following through on promises in a timely manner is also important to us.
Hi Rebecca (and Julian and team at Mansfield Motors), I just wanted to take the time to thank you very much for the time and effort you all put into making sure my car was in perfect working order and most importantly safe for me to drive and transport my precious family around in. I had no idea my vehicle was in such a terrible state of disrepair and dangerously un-roadworthy. It has shown to me how poorly the servicing of this vehicle (which has only done 65000Km) has been completed in the past. For some time, my husband and I had been unhappy with the dealership maintenance and servicing of both our vehicles and had been searching for alternatives. We had tried a few, but until I stumbled across your office when looking for air conditioning repairs, we had not been convincingly swayed despite being disgruntled with our current lot. On both occasions of dealing with your company, I have been impressed with the genuine thoroughness of your vehicle inspections and evaluations. Even to a semi vehicle gumby like myself, the way in which all issues were explained (especially with the irrefutable photographic evidence) was clear and unambiguous. I was also extremely impressed with the 'above and beyond' courtesy shown to me on both occasions considering my situation in relation to transport of my infant daughter. It was much appreciated. We look forward to our future dealings with you and your company. Jamie's car is due for servicing in 7000K's. We are both scared what you will find but look forward to knowing our safety is ensured. Rechelle C. Mackenzie. June 2010
Peace of mind. Your safety is our number one priority. If there is a chance that your car will let you down in any motoring situation, we will tell you. During every service we bring existing and developing problems to your attention so that you can decide if you want them repaired. Many other service centres won't inform you of every issue because it takes time, and the issues are generally not covered under the fixed price schedule. We take the time to provide important details, so that you can make informed choices.
You can get your Road Worthy and Safety Certificate from Mansfield Motors.
Safety certificates can only be issued by Approved Inspection Stations, of which we are one. Mansfield Motors is approved by Queensland Transport to conduct inspections and issue safety certificates. A Safety Certificate is a compulsory certification required if you are looking to sell, or transfer ownership of your vehicle. For more information about safety certificates refer to Queensland Transport.
We will arrange free drop off and pick up within the local Mt. Gravatt area by one of our workshop staff.
Contact us for more details.
We know that it can be a hassle without your car, so we offer you air conditioned replacement vehicles on loan at a reasonable daily rate. Some conditions apply, so contact us for more details.
While your car is being serviced, relax in our comfortable air conditioned lounge and enjoy some well deserved 'down time' or keep up with work while away from the office with wireless Internet access. We pride ourselves on our customer friendly environment.
Have you ever been to a car service centre where the staff are treated badly, and therefore take out their frustration on your car? At Mansfield Motors we value our staff and treat them with respect and care. In return, we have an enjoyable work environment. Our staff offer us dedication, loyalty and total pride in their work - which is good news for us, and good news for your car.
You are never herded in and out of our premises like a number and we don't bamboozle you with car jargon that only mechanics can understand! We offer you the helpful and friendly service that you deserve.
Your car will only be fitted with quality parts. There's no point getting your car serviced if the mechanic clutters your car with low-grade parts that can cause further problems. We use only the best quality parts for your car.
You are not restricted to our opening hours. We have an early drop off and late pick up procedure.
We understand that our opening and closing times are not suitable to everyone, so we can inform you about our early drop off and late pick up arrangements.
There are two systems in place to accommodate early and overnight drop off of your vehicle. We have the "Early Bird" system for when we are closed. Here's how it works: park your vehicle in our car park in front of our building. Remove all your valuables and lock your vehicle up. Write us a short note with your details -- most important is the best phone number to contact you with. Deposit the note & the key into the drop box in the front door. When we open we will call to confirm that we've received your vehicle and make sure we are on the same page about what you want us to do with it! We can be very busy in the mornings, so if you have not received a call about your Early Bird, be sure to check in around 9:30am or 10am to see what's up.
The other system is a little even easier: you can drop your car off any day prior to your appointment during business hours. All vehicles will be locked in overnight so you can be at ease. Of course, this option only works for people who don't need their vehicles in the evening. There is no additional storage fee for this service.
Your car will be serviced in a workshop that is modern, clean and fully equipped.
One of the reasons we have so much pride in our work is because we have pride in our workshop. Our workshop is well organised, which allows us to give your car the highest quality care and attention. We are so proud of our workshop that you can actually see a video of it on our website! We have a concept that flows from our reception area right through to the workshop, and that is: Clean - Organise - Maintain.
A clean workshop is conducive to quality, safe vehicle repairs!
You'll receive superior car servicing through superior technology. Repco Auto-tech keeps every technician fully updated on all new models with regular service bulletins and workshop clinics.
Our technicians utilise an in-house database of updated technical information, as well as online information provided to us via affiliations with our industry partners about specific models and service procedures. All our technicians have access to the latest specially designed equipment, tooling, software and hardware, including sophisticated diagnostic systems for use when servicing and repairing your car.
Your car is serviced by highly qualified and experienced staff who engage in ongoing training.
Do you want someone under-qualified and inexperienced working on the very machine that could save your life? Our staff are all highly qualified and experienced, which ensures quality workmanship. Not only that, we take part in ongoing training and product information to keep abreast of the latest advances in vehicle technology and repair methods.
Saves you time and money because we are a one stop shop for mechanical and electrical repairs.
All late model vehicles are controlled by sophisticated electronic systems that keep your car working. These include: engine management, transmission, air bags, ABS, traction control, body control and dash computers. At Mansfield motors, we have a highly qualified auto electrician on site, so all diagnosis and repairs can be done on site.
* Mount Gravatt * Mansfield * Wishart * Sunnybank * Carindale * Carina * Holland Park * Eight Mile Plains *
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238 Newnham Rd, Mt Gravatt QLD 4122
(07) 3343 5722
This email address is being protected from spambots. You need JavaScript enabled to view it.
Monday-Friday 7:30am to 5:00pm
